Frequently Asked Questions

Once you contact us by telephone (416 486 1056) or email (info@mandt.ca), we will arrange an initial telephone call so that we understand what you are looking for. After that, we will meet with you, either in person or by Zoom or other electronic means and will start our assessment of your needs. You will also be able to assess whether or not you feel comfortable with us and wish to work with us.

We usually meet with clients from two to three hours at a time. Particularly when we are meeting with more than one person, we find that the typical hour is not enough time.

Our fees are typical of a psychologist, social worker or mediator.  The total cost will depend on the scope of our work with you. Sometimes, two or three meetings may be enough; in many cases, however, we will likely work together for ten to twenty hours.  We will advise you of our estimate of the work and the length of time after our initial or second appointment.  All of our services are customized according to your needs.

Fees:

In Canada, the Canada Revenue Agency (CRA) has determined that COUNSELLING fees charged by a Registered Social Worker are HST exempt. This means that if we are working with you on a counseling basis [the great majority of our work], you will not be charged HST.

When we first meet with you, we will do an assessment of your situation and your needs before proceeding with a treatment or counseling plan. That assessment is HST exempt as described above.

However, Adoption Homestudies have been deemed by CRA to be HST attributable so HST will be charged for those. Some of our post Adoption services will be exempt.

Adoption Homestudies: $3000.00 plus Disbursements plus HST

Fees for Initial Meetings and Counseling Sessions: $185 – $200 per hour (no HST)

If we work together using Zoom, Go To Meeting or any other paid electronic communication vehicle, you will not be asked to pay for these. We pay for them and you will be included on the call as our guests.

If we travel to you for a meeting, you will be charged a mileage fee and time.

As long as you have a computer and internet available to you, we can work together even if we are not in the same room .  There will be no cost to you to download Zoom or other electronic application so that we can ‘see’ each other while we talk.

We are Registered [in Ontario, Canada] Social Workers. Our registration is generally reciprocal in other jurisdictions that also have a College or other vehicle that regulates social workers.

Many employee benefit plans or private insurance plans cover the services of a Registered Social worker. Check with your benefit plan to see if our services are covered.

In Ontario, Canada, you may claim any fees for a Registered Social Worker as a medical expense on your Income Tax. This varies from province to province.

If you are in Canada in a province other than Ontario or if you are in the United States or if you are in another country, please check your benefit plan to see if our services [by a Registered Social Worker] are covered. Please also check with your tax advisor to see if you may claim our services under your jurisdiction’s tax regulations.

PLEASE NOTE:

At Milestones & Transitions, we do not accept or give any referral fees or bonuses. If we recommend or refer to a particular professional, facility or service, you may rest assured that referral is based solely on our assessment of your needs.

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